Party Hoppers FAQ

See our list of Frequently Asked Questions for more information about Party Hoppers. If you have additional questions, please contact us directly.

513-451-4386

 

How big are the bouncers?

Each bouncer is 15x15. You will need a suitable area that is flat and has adequate space for the unit (5 feet of clearance on all sides). Area needs to be clean of debris and not located near sprinkler systems, power lines, tree branches or overhangs. An electrical outlet (110 volt) needs to be within 100 feet.


How many children will fit in a bouncer?

As a general guideline:
Up to age 7: 10-12 children
Ages 8-12: 7-10
Over 12: 5-7
It is important to keep bouncers of compatible size in the unit together.


Is a deposit required?

To reserve a bounce house, a $50.00 deposit is required. Deposits are non refundable within two weeks of your date. If your event is cancelled due to inclement weather, your deposit will be refunded or you may apply your deposit to another date. For Theme Parties, a $50.00 non refundable deposit is required. If you must cancel, your deposit may be applied to another date. For Indoor Bounce Parties or any event with Reception-Centers.com, a 50% non refundable deposit is required. This deposit may also be applied to another date.


What if it rains?

Your child’s safety is our main concern. Therefore, we reserve the right to cancel outdoor events due to rain, snow, high winds or temperatures below 40 degrees. If the weather is questionable and you decide to have us set up, there will be no refunds.


Do you charge for set up or delivery?

Party Hoppers will deliver, set up and take down your bouncer for no additional charge within our delivery area. If you are outside of our delivery area, please call for prices. Our delivery area includes Western Hills, Bridgetown, Dent, Delhi, White Oak, Monfort Heights and Colerain.


How far in advance should I reserve a bouncer?

As soon as you have a date for your party we recommend reserving your bouncer. Dates fill quickly!


Can I purchase party supplies through Party Hoppers?

Yes! You can order party supplies and have them delivered with your bounce house. We can send you party supplies to coordinate with any theme. Check out our “Links” page to see our additional services.

How do I book a Theme Party?

Choose from our list of themed parties, call us to check availability, give us your party details and number of guests and we will send you a party contract. Sign and return your contract along with a $50.00 deposit to reserve your date. That’s all…we’ll see you at the party!


How many guests can we have at a Theme Party?

There is no limit to the number of guests. Scrapbooking Parties are charged per person for supplies in addition to the hourly rate. For large groups (over 25) you may require an additional Helper at a rate of 25.00 per hour.


Are there any additional costs to Theme Parties?

If you are within our service area then there are no additional charges. For parties outside our service area, there may be additional transportation charges. Our service area includes White Oak, Monfort Heights, Bridegtown, Dent, Western Hills, Delhi and Colerain.


Do you have Theme Parties for teenagers?

Yes! Our parties can accommodate any age group. We will talk with you about your child’s interests and plan a party accordingly.


Do all the children have to be about the same age?

No. Let us know what ages you will have attending the party and we will structure the party to include all age groups.


How much notice do you need to book a party?

It depends on the theme you choose. Some parties require more time to order supplies. Two weeks notice is appreciated, but we will always try to accommodate any last minute requests.


Can I talk to our Hoppers Helper before the party?

Absolutely! We will provide you with your Helpers’ contact information and you can review your party details with them. We can also provide you with a list of references for each of our Helpers.


When will our Hoppers Helper arrive?

Your Helper will arrive at their scheduled time which you will specify in advance. If you need to make changes on the day of the party, we will provide you will a cell phone number where they can be reached. Parties generally last one to two hours depending on the theme plus fifteen minutes for set up and packing up.


How can I join your team?

We are always looking for talented and energetic people to join Party Hoppers. If you have an idea that would be of interest to us, please contact Aimee McBride here or by calling 513-451-4386.